Frequently asked questions
Short answers to what customers ask most. Each service and destination also has its own questions on its page.
FAQ
Is YIWU.CO part of a Chinese shopping platform?
No. We are an independent office in Yiwu with no partnership with any platform mentioned on the site.
Do you publish shipping prices?
No, prices change with the goods, destination and booking time. We send a written quote for each request stating what is included.
Do you ship to every country?
The destination guide covers the world, but each country page shows its service status: available, on request, or not currently available.
Do you buy without my approval?
No. We send options and details and confirm nothing before you approve.
Does inspection guarantee quality?
Inspection reveals what can be observed within the agreed scope; it is not a manufacturer guarantee.
How do I start?
Send us on WhatsApp what you want to buy or ship, with quantities and destination, or use the quote request page.
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