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Here you will find an explanation of every step on the site. If you cannot find your answer, message support on WhatsApp and we will guide you directly.
Help articles
How do we buy for you in Yiwu and China?We act as your team on the ground in China: we search, compare, and buy only after your approval.What does pre-shipment inspection include?Inspection is your last chance to catch mistakes while goods are still in China. We agree the level with you in advance.How do I send a service request?A request on the site is free and non-binding; we reply with a written quote.How do I choose the loading port in China?Yiwu is inland with no seaport, so goods travel by road to a nearby port or airport.How do I measure my cargo volume and weight?Correct volume and weight give you a more accurate price when searching and booking.What happens after I send a request?These are the usual stages after you send your request.How do suppliers send your goods to our warehouse?If you buy from Chinese suppliers yourself, they can deliver to our warehouse for consolidation and shipping.How do I request a quote on WhatsApp?A clear message saves time for both of us and gets you a more accurate price.How do I know if you ship to my country?Each country has a page showing its service status.
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