Order follow-up with suppliers

After an order is confirmed, a stage begins that can take time: production or preparation, then delivery to the warehouse. We talk to suppliers in Chinese, track the timelines they committed to, and send you regular updates on WhatsApp.

If a delay or a change in specifications or price appears, we tell you immediately so you can decide.

1. 1

   We record the order details and the supplier's expected date

2. 2

   We stay in contact with the supplier during preparation

3. 3

   We send you updates and available photos

4. 4

   We follow delivery to our warehouse

5. 5

   We confirm receipt and quantity to you

• Supplier name and contact details
• Order number or a copy of the agreement
• Agreed specifications and quantity
• The date the supplier gave

The quote scope depends on the agreement and destination: it may cover shipping to the arrival port or airport only, shipping with customs clearance, or delivery to your address where available. Every written quote states exactly what is included and who pays customs duties and taxes in the destination country.