What happens after I send a request?
These are the usual stages after you send your request.
Steps
- 1
We review the request, route and cargo type.
- 2
We contact you to confirm space, dates, the final price and what it includes.
- 3
After your approval we send the Yiwu warehouse address for delivering goods.
- 4
We receive, log and prepare the goods for loading.
- 5
We ship and send you the documents and details needed for collection.
Tip
If our reply is late, message us on WhatsApp with your request number.
More help articles
- How do we buy for you in Yiwu and China?
- What does pre-shipment inspection include?
- How do I send a service request?
- How do I choose the loading port in China?
- How do I measure my cargo volume and weight?
- How do suppliers send your goods to our warehouse?
- How do I request a quote on WhatsApp?
- How do I know if you ship to my country?
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